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FamiliesMessages
Read messages from the school and teachers
A screen recording of Pearspark doing exactly this in a sample school, and the same 7 steps written out below in the labels you'll see on screen.
How to read messages from the school and teachers
- 1Look at the badge beside Messages in the portal's top bar — it counts the notes you haven't read
- 2Click Messages — it opens your conversations with the school (replies to notes you wrote)
- 3Click School mail — notes to your child, their class or the whole school land there, past years included
- 4Unread notes show a colored left border and a dot next to the subject
- 5Read each note — the subject, date and full text are on the card, and the sender and role appear at the bottom ("From [name] · [role]")
- 6Notes are marked read automatically once you open School mail, and the badge clears
- 7A reply to something you wrote shows up as a conversation back on Messages — click it to read and answer
Part of Messages & announcements
One compose reaches every family's portal inbox — plus teacher-to-family threads and an oversight search so leadership can stand behind every message.
Next in this group
Do it in your own school
Everything in this video is in every plan. Your first 30 days are free, with no setup fee and no sales call.