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Investigate messages with oversight search

A 60-second screen recording of a real school doing exactly this — and the same 6 steps written out below, in the labels you'll see on screen.

Watch on YouTube

How to investigate messages with oversight search

  1. 1Click Messages under Communication in the sidebar
  2. 2Open Message oversight
  3. 3Note the warning: these are private messages, and searches and opened messages are written to the activity log
  4. 4Type into "Search sender, subject, or text…" and optionally filter by recipient
  5. 5Click Search and open the relevant thread
  6. 6Click Clear when done

Part of Messages & announcements

One compose reaches every family's portal inbox — plus teacher-to-family threads and an oversight search so leadership can stand behind every message.

All 7 videos in this group

Next in this group

Read messages from the school and teachersFamilies
Message several classes at onceAdmins
Turn on the weekly family digestAdmins
Read messages from your school and teachersStudents

Do it yourself in the live demo

Follow these steps in a real sandbox school — admin, teacher, family, and student views. Sample data resets daily.

Try the live demoSubscribe on YouTube