FamiliesFinancial aid

Check your financial aid decision

A 60-second screen recording of a real school doing exactly this — and the same 7 steps written out below, in the labels you'll see on screen.

Watch on YouTube

How to check your financial aid decision

1Click Billing in the portal navigation bar
2Click the financial aid banner to open the Financial aid page
3Read the badge on each Application card — Submitted, In review, Awarded, or Declined
4On an approved one, read "Your application was approved." and the school's note beneath it
5Check the "Your family's aid" card for each child's award and how much comes off each bill
6While an application is still in review, click "Withdraw" and confirm in the dialog
7Return to Billing — the award is listed under the invoice line it discounts

Part of Financial aid, scholarships & ESA

Set the year's aid budget, take applications in the portal, decide them against a sliding scale, and let every award land on the invoice by itself — plus the ESA and scholarship paperwork states keep asking for.

All 27 videos in this group About this feature

Next in this group

Video thumbnail: Set up a sliding scale of income bands — Set up a sliding scale of income bandsAdmins

Video thumbnail: Turn on the automatic sibling discount — Turn on the automatic sibling discountAdmins

Video thumbnail: Renew or end an expiring aid award — Renew or end an expiring aid awardAdmins

Video thumbnail: Set your ESA vendor name so families can find you — Set your ESA vendor name so families can find youAdmins

Do it in your own school

Everything in this video is in every plan. Your first 30 days are free — no setup fee, no sales call.

Start your 30-day free trial Browse all videos Subscribe on YouTube