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Work the Community moderation queue
A screen recording of Pearspark doing exactly this in a sample school, and the same 6 steps written out below in the labels you'll see on screen.
How to work the Community moderation queue
- 1Click Community in the sidebar, then the Queue tab
- 2Read the held posts under "Waiting for a decision" — posts in pre-moderated rooms waiting for a staff read
- 3Click Approve to let a held post through, or Turn down to refuse it — the author is told
- 4Read the open reports under Reported, each shown with the post itself
- 5Click "Remove it" to take a post down — removed, not deleted
- 6Click "Close report", fill in "What you did about it", then click "Close report" again
Part of Messages & announcements
One compose reaches every family's portal inbox — plus teacher-to-family threads and an oversight search so leadership can stand behind every message.
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Do it in your own school
Everything in this video is in every plan. Your first 30 days are free, with no setup fee and no sales call.