All videos
AdminsBilling
Waive a student's fee or cancel a fee batch
A 60-second screen recording of Pearspark doing exactly this in a sample school, and the same 5 steps written out below in the labels you'll see on screen.
How to waive a student's fee or cancel a fee batch
- 1Click Billing under Administration in the sidebar, then the Fees tab
- 2Click a batch's description in the Assessment batches table
- 3Click Waive next to the student
- 4Answer "Why is this fee being waived?" and click "Waive fee" — the note is kept on the record
- 5To pull the whole batch, click "Cancel batch" and confirm — paid fees keep their invoice, so waive or refund those individually
Part of Tuition & billing
Put each family on a plan, run billing once a month, and let Stripe and automatic reminders do the collecting — families pay right in the portal.
Next in this group
Do it in your own school
Everything in this video is in every plan. Your first 30 days are free, with no setup fee and no sales call.