All videos
FamiliesPortal
Update your own phone number or email
A screen recording of Pearspark doing exactly this in a sample school, and the same 4 steps written out below in the labels you'll see on screen.
How to update your own phone number or email
- 1Click Settings in the portal menu — it sits under More when the top row is full
- 2In "Your contact details", change your Phone or Email
- 3Click "Save" — your email is also how you sign in, so it must not be blank or already belong to another parent at the school
- 4If you had text alerts on, they turn off for a new phone number until you turn them on again under Text messages
Part of Family & student portals
One login per parent, covering every child: grades, attendance, this week's plans, library books, and invoices — and a student portal that answers "what do I owe and when."
Next in this group
Do it in your own school
Everything in this video is in every plan. Your first 30 days are free, with no setup fee and no sales call.