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AdminsTuition

Send a payment reminder or void an invoice

A 60-second screen recording of a real school doing exactly this — and the same 4 steps written out below, in the labels you'll see on screen.

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How to send a payment reminder or void an invoice

  1. 1Go to "Billing" in the sidebar and open the invoice
  2. 2For an overdue invoice, click "Send reminder", review the note (it shows the billing contact, balance, and how many reminders have gone out), and click "Send reminder" — overdue reminders also go out automatically each week, up to three
  3. 3To cancel an invoice with no payments, click "Void"
  4. 4In the "Void invoice" dialog, confirm with "Void invoice" — the family won't owe it and it won't be regenerated for this period

Part of Tuition & billing

Put each family on a plan, run billing once a month, and let Stripe and automatic reminders do the collecting — families pay right in the portal.

All 19 videos in this group About this feature

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Pay a tuition invoice onlineFamilies
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Assess a fee to a class, grade, or group of studentsAdmins
Waive a student's fee or cancel a fee batchAdmins

Do it yourself in the live demo

Follow these steps in a real sandbox school — admin, teacher, family, and student views. Sample data resets daily.

Try the live demoSubscribe on YouTube