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Your first 90 days as a new head of school: what to read, which records to find, and how to judge the software you inherited

You were hired into a running school. The families, the staff, the records and the software were all there before you, and the first ninety days decide whether you understand them or inherit their surprises. Here is what to read, what to find, and when a move is worth it.
By the Pearspark team · Updated · About 12 minutes · Pricing verified September 2026

In short

A new head of school reads first: the handbooks, the enrollment agreement, this year's budget against last year's actuals, and twelve months of board packets. Then finds the records that prove the school kept its promises: every transcript, attendance by day, each child's health file, and every aid award. Judge the software you inherited by whether it holds those records whole and lets you take them out. Move, if you must, over a weekend, after the records are complete.

The first month: what to read, in the order it binds

Read before you decide anything. Each document below is a promise the school has already made to someone, and the promises bind you from the day you start.

  1. The family handbook and the enrollment agreement, together. The handbook says what the school does; the agreement says what a mother or father signed and can hold you to: tuition and the payment schedule, the withdrawal and refund terms, the discipline ladder, the dress code, how records are released, what the school may photograph. Mark every place the two disagree. Those are the disputes you will have this year.
  2. The staff handbook and every employment contract. Who is paid what, through when, with what notice; who evaluates whom; what the school promised about planning time, class sizes and training. A small school's staff handbook is often a draft from the founding year. Read it as the staff read it, which is literally.
  3. This year's budget beside last year's actuals. Tuition revenue against the enrollment it assumed; financial aid as a total and as a share of tuition; the three biggest expense lines; what the budget calls contingency. If the school files a Form 990, the last one is a public document and your fastest honest picture of the money. A school affiliated with a church may file none, and then the treasurer's year-end statement is the document.
  4. Twelve months of board packets and minutes. What the board was told, what it decided, and what it deferred. A deferred item is a decision waiting for you. Read the minutes backwards from the meeting that hired you.
  5. The lease, or the agreement with the church. Term, rent, which rooms when, who repairs, who insures, and the notice to leave. If it is a handshake, writing it down is a first-quarter task.
  6. The scholarship and ESA paperwork, if the school takes state money. The program's handbook, the school's attestations and vendor registration, the testing it promised, and the dates by which it must confirm enrollments and report withdrawals. These carry money and deadlines, and the deadlines do not know you are new.
  7. The accreditation report or self-study, the insurance policies, and the last audit or financial review. Each one is someone outside the school describing it to you.

The second month: the records to find, and the test for each

Every record below has the same test: could the office produce it today, for any child, without asking a teacher to remember? Where the answer is no, that is the work, whatever the software.

  • Transcripts. For every student in ninth grade and above: each course, term, mark and credit; the grade scale behind the marks; the credit rule (per grading period, or one final grade per year); honors weighting if any; and transfer credit named with the school that issued it. Print one senior's transcript and check it against last June's report cards. If the two disagree, finding out why is the registrar's job for the year.
  • Attendance history. One mark per child per school day, by year, for the years the state or a scholarship program can ask about. Florida's scholarship audit procedures, for one, check that attendance was taken on a random day each quarter and observe ten students on an unannounced visit. If attendance lives in a teacher's planner, it does not exist.
  • Health files. An immunization record or a documented exemption for every child, since state law sets school vaccination requirements and the state will ask; the allergy list and the medication orders where every adult in the building can see them; emergency contacts a mother or father confirmed this year, not at enrollment.
  • Aid awards. Every award for the year: the family, the child, the amount or percentage, the year it applies to, who decided it, and whether it is the school's money or a third party's. ESA and scholarship money recorded as a discount is the usual reason a small school's receivables do not reconcile.
  • The signed enrollment agreements and the roster. One agreement per family for this year, and a roster whose entry and withdrawal dates match them. A child on the roster without an agreement is a conversation; a withdrawn child still on the roster is an invoice.
  • The records-release log. Who asked for a student's records, what was sent, and when. If the school has never kept one, start it the day you arrive: the duty to record disclosures lasts as long as the records do, and the requests come from the families who leave.
  • Discipline records and service plans. The incidents the handbook's ladder says were recorded, and the IEP, 504 or therapy plans with their review dates and the name of whoever holds the authoritative copy.

Judging the software you inherited: eight questions for one week

Ask them in this order. The first three decide whether you have a system at all.

The questionHow to answer itA good answer
Who holds the keys?List every admin account; find the previous head's and the vendor'sYou hold an admin login in your own name, and the old ones are off
Is the record complete?Print one transcript, one attendance summary and one health record and check each against paperThey match, and nobody had to ask a teacher
Can you take it all out?Export the roster, the grades and the attendance as files; ask the vendor for everythingEvery report downloads, and a full export is yours on request at no charge
What does it cost, and when does it renew?Find the contract and the invoices; add the modules billed separatelyOne number you can say to the board, and a renewal date on your calendar
Do families use it?Count portal logins in the last 30 days against families enrolledMost families, and the ones who do not are known by name
What lives beside it?Ask the office for the spreadsheets: the real roster, the real aid list, the real ledgerNone, or one, with an owner and a reason
What happens to records if the school leaves it?Ask the vendor in writingA written answer, and a copy of the permanent records somewhere the vendor cannot delete
Does it do what next year needs?The next grade, the first transcript, the scholarship program's invoice format, the board's reportYes, or you know by name what it cannot do

Score it honestly. A system that passes six of the eight is one to keep this year, and the two it fails are projects. A system that fails the first three is not a system, whatever it is called.

Deciding whether to move

Stay with what you inherited if it holds the records whole, lets you take them out, and does what next year needs, even when it is dated and even when you dislike it. A school on FACTS or Gradelink that passes the table above has no records problem and a software preference, and a preference is not a reason to spend a weekend and a staff meeting. The comparisons at the foot of this page say plainly where each of those systems is the better choice.

Move if the records are not whole and the system is why: a gradebook that cannot print a transcript, attendance that lives on paper, aid tracked in a spreadsheet beside the invoices, a family portal nobody logs in to, or a vendor who cannot say in writing what happens to the records if you leave. Move too if next year needs something it will not do, which for a school adding a grade a year is usually the first high-school transcript or the first scholarship invoice.

Move in the window the school gives you: the week after report cards go out and before the next term's attendance starts, or the summer. Never the week before a scholarship deadline.

Who each system is actually for

Read straight from our comparison pages, so a correction there corrects this. Some of these are the right answer for the school you inherited, and several cost less than we do.

NavEd
Microschools, co-ops and hybrid programs that want a gradebook, attendance, transcripts and a parent portal at the lowest published price, and don't need a lending library, equipment booking, volunteer check-in or records escrow.
SchoolCues
Small schools whose hardest job is reaching families — text alerts, yearbooks, alumni — and who don't mind asking for a quote rather than reading a rate off a page.
QuickSchools
Schools of 40 students and up that want a conventional SIS at the lowest published per-student rate and don't mind that report cards and the parent portal sit one tier up.
Skooly
Enrichment, tutoring and activity-based programs whose job is scheduling, bookings, attendance and billing rather than a permanent academic record — no report cards, no transcripts.
Gradelink
Private schools of 75–400 students that want a conventional SIS and will pay separately for online enrollment.
FACTS SIS (formerly RenWeb)
Private schools of 200+ students with business-office staff, need-assessed financial aid, and time for a quoted, module-by-module implementation.
ClassReach
Private K-12 schools that want online homework and text alerts in the same system as records and billing, and don't mind learning their price from a quote after a demo.
Blackbaud K-12 Solutions
Established independent schools with a development office, an audited general ledger and enough staff to run an implementation.
Sycamore School
Independent schools of 100–400 students that want per-student pricing and integrated payments.
TeacherEase
Schools focused on standards-based grading with a handful of teachers, especially where per-teacher pricing beats per-student.
Alma SIS
Independent and charter schools of 150+ students that need district-style state reporting and have time for quote-based buying.
Google Classroom
Distributing and collecting classwork, especially if your school already lives in Google Workspace.
ThinkWave
Schools on the tightest budgets that mainly need academics: gradebook, report cards, transcripts.
Jupiter Ed
Schools that want a teacher gradebook with LMS features and don't need admissions, a library or volunteer tracking.
Transparent Classroom
Montessori programs whose core need is tracking lessons presented and mastered, Montessori-style.
Procare Solutions
Child care centers, preschools and Head Start programs staying early-childhood — ratios, subsidies, meals and daily reports, with no graded class on the way.
CohortLedger
An ESA-funded microschool or learning pod in one of its nine states whose back-office pain is the quarterly disbursement cycle, and whose academic records live somewhere else.
Spreadsheets & the DIY stack
A new school's first semester with fewer than about ten students, before records, billing and parent access all need the same source of truth.

Moving to a system you chose, over a weekend

Moving in from another system, records and all, takes a weekend, because the long pole is the old system's export and your reading of it, not the new system's screens. This is the order that works in Pearspark, and most of it is the order that works anywhere.

  1. Friday: export. Pearspark's importers carry presets for FACTS SIS (RenWeb), Gradelink, PowerSchool SIS, QuickSchools, Clever SFTP files, OneRoster CSV (Alma and others), Sycamore School, Procare, Brightwheel, Blackbaud Education Management, Jupiter Ed, TADS (VenturEd) and MySchoolWorx, and each preset names the report to run in the system you are leaving, which is the half most migrations fail on. Run the student export, the academic history or transcript export, the attendance export and the health export, and put them in one folder.
  2. Saturday morning: students and families. Import the roster first. The preview shows every row before anything is written: which columns it placed, which it could not, which children it matched to a mother or father already on file, which dates read two ways. Fix the file, not the preview, and run it again.
  3. Saturday afternoon: academic history, attendance, health. Transcripts import per student with the issuing school named, so a child who came from another school keeps that school's name beside the credit. Attendance history imports by day and feeds the attendance summary and the report card. Health records import through the same kind of preview, and an unknown column is reported, never silently dropped.
  4. Sunday: aid, the gradebook, the portal. Settlement reports from ClassWallet, Odyssey or Step Up import as payments against the right students and invoices; award decisions from FACTS, Clarity or SSS import as awards. A teacher's gradebook comes in as a grid, one row per student and one column per assignment. Then invite every family to the portal at once, and let them see their own child's record before you announce anything.
  5. Monday: the shadow spreadsheets, retired one at a time, each after the report that replaces it has been run and checked by the person who kept the spreadsheet.
  6. What Pearspark does not import, so you can plan for it: lesson plans, discipline histories, a per-student document store (there is none), standardized test scores, and the ledger. Those stay where they are or move by hand. If you get stuck, write to support@pearspark.com. A person answers, and there is no sales call.

The parts of Pearspark involved

Each page says what the feature does today and what it does not.

Watch a move happen

Importing students, academic history, attendance and health records, inviting every family at once, and the board pack at the end of the first month. One short video each.

Common questions

What should a new head of school read first?

The family handbook and the enrollment agreement, side by side, marking every place they disagree. Then the staff handbook and contracts, this year's budget beside last year's actuals, twelve months of board packets and minutes read backwards from the meeting that hired you, the lease or church agreement, and any scholarship paperwork, whose deadlines do not know you are new.

Which records should a new head of school check in the first month?

Transcripts for every student in ninth grade and above, attendance by day and by year, an immunization record or exemption for every child, every aid award with who decided it and whose money it is, one signed enrollment agreement per family matched to the roster, the records-release log, and the discipline and service-plan files. The test for each is whether the office can produce it today without asking a teacher to remember.

How do I judge the school software I inherited?

Eight questions in a week: who holds the admin logins, whether a printed transcript, attendance summary and health record match paper, whether every report exports and a full export is yours on request, what it costs and when it renews, how many families logged in this month, which spreadsheets live beside it, what the vendor says in writing happens to records if you leave, and whether it does what next year needs. Fail the first three and it is not a system.

Should a new head of school change the software in the first year?

Not in the first ninety days, and not mid-term ever: grades posted in two systems are posted in none. Change it when the records are not whole and the system is why, or when next year needs something it will not do, in the window after report cards go out or in the summer. A dated system that holds complete records and lets you take them out is one to keep, whatever you think of it.

How long does moving a school to Pearspark take?

A weekend, with the old system's export as the long pole. Students and families first, with a preview of every row before anything is written; then academic history, attendance and health; then aid settlements, the gradebook and the portal invitation to every family at once. The shadow spreadsheets retire one at a time afterwards.

What does Pearspark not import?

Lesson plans, discipline histories, standardized test scores, a per-student document store (there is none to import into), and the ledger. Rosters, families, transcripts and academic history, attendance history, health records, aid settlements and award decisions, gradebook grids and the library catalog all import from CSV with a preview first.

Who answers when I am stuck?

A person, at support@pearspark.com. There is no sales call and no implementation consultant to book; the importers, the previews and the how-to videos are self-serve, and the first 30 days are free, so a head of school can run the move on a trial before committing the school.

Is the school's Form 990 really a public document?

Yes, where the school files one: the IRS requires a tax-exempt organization to make its annual returns and its exemption application available for public inspection on request. A school below college level affiliated with a church or operated by a religious order is not required to file an annual return at all, so for that school the treasurer's statement and the board packets are the money record.

Sources

Vendor pricing is read from each vendor's own published pages and re-verified quarterly, last in September 2026. Where a vendor doesn't publish a price, this guide says so rather than estimating one.

The full comparison behind each row

Each one is sourced feature by feature and last reviewed September 2026.

Keep reading

What Pearspark does, in detail

See it before you decide

Every task has its own short video, and your first 30 days are free. No sales call.